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NEW QUESTION # 300
How would you describe employee engagement?
Answer: D
Explanation:
An engaged employee is one who is loyal to the organization, speaks highly of the organization to friends and family, knows what work needs to be done to make a positive impact and does it. Job satisfaction and employee engagement are not the same thing: job satisfaction is usually driven by extrinsic factors such as pay, benefits and time of f, whereas intrinsic motivators and strong leadership drive engagement.
NEW QUESTION # 301
An HR manager is tasked with creating a new training program that incorporates adult learning theory. Which component should be included?
Answer: B
Explanation:
* Adult Learning Theory: Adult learning theory, or andragogy, suggests that adults learn best when they see the relevance of the information to real-world problems and can apply their knowledge immediately.
* Problem-Centered Learning: Incorporating a problem-centered approach ensures that the training program is practical and applicable. This involves using real-life scenarios and case studies that allow learners to engage in problem-solving activities.
* Engagement and Motivation: Adults are motivated to learn when the content is relevant to their job and helps solve problems they encounter in their roles. This method increases engagement and retention of the material.
* Best Practices: The training program should include interactive activities, simulations, and case studies that reflect actual challenges employees face, fostering a deeper understanding and practical application of the content.
References:
* SHRM, "Adult Learning Principles in Employee Training Programs," available at SHRM.org.
* SHRM, "Designing Effective Training Programs," available at SHRM.org.
NEW QUESTION # 302
A CEO is searching for a solution to the increase in health insurance costs. Which benefit should the chief human resource officer suggest to help reduce the high expenses?
Answer: D
Explanation:
Wellness programs are designed to promote healthy lifestyles among employees, which can lead to lower health insurance costs over time. By encouraging preventive care, healthy eating, physical activity, and stress management, wellness programs can reduce the incidence of chronic diseases and other health issues that drive up insurance costs. Implementing such programs can also enhance employee well-being and productivity.
References:
* SHRM Employee Benefits
* SHRM Learning System for SHRM-SCP
NEW QUESTION # 303
Which compensation program is offered to encourage recipients to create long-term shareholder value?
Answer: B
Explanation:
* Long-term Incentives: Stock options are designed to align the interests of employees with those of shareholders by providing a financial incentive for employees to increase the company's stock value over time.
* Retention and Motivation: Offering stock options can help retain key talent by giving employees a sense of ownership in the company and motivating them to contribute to its long-term success.
* Strategic Alignment: Stock options encourage employees to focus on long-term goals and performance, which can lead to sustainable growth and increased shareholder value.
References:
* SHRM, "Designing and Managing Incentive Compensation Programs," available at SHRM.org.
* SHRM, "Understanding Stock Options and Other Equity Compensation," available at SHRM.org.
NEW QUESTION # 304
A company introduces a new product and needs its call center employees to go through extensive product training so that they can answer customer questions. The training is conducted through an online learning portal, set up as a labyrinth, that employees have to navigate through. Along the way, they learn about different aspects of the product, take quizzes, collect points, and move up levels to access more information. What type of learning is this?
Answer: C
Explanation:
This is an example of gamification, a form of mobile learning (m-learning), where educational material is delivered in the form of a game. It is intended to make learning more fun and the material more engaging.
NEW QUESTION # 305
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