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NEW QUESTION # 1118
A customer has provided excellent feedback on the project. However, a key project resource is leaving the company.
Which measure should mitigate the impact of this key resource's departure?
Answer: C
NEW QUESTION # 1119
Which process involves monitoring the status of the project to update the project costs and managing changes to the cost baseline?
Answer: B
NEW QUESTION # 1120
A project manager just started managing agile projects The project manager realizes that due to the lack of a clear definition of project objectives and definition of done (DoD) their colleague's projects have had many difficulties Sponsors keep asking for more features and the projects have yet to be completed What should the project manager do to avoid these issues?
Answer: C
Explanation:
According to the PMBOK Guide, the project manager should initiate the project by developing the project charter with the key stakeholders. The project charter should define the project objectives, scope, deliverables, success criteria, and high-level risks. The project charter should also establish the project vision, value proposition, and definition of done (DoD) for the agile project. The project charter should provide clarity and alignment among the project stakeholders and enable the agile team to deliver value to the customer in short iterations. Therefore, the project manager should schedule meetings with key stakeholders to build the agile project charter and set clear expectations for the project. References: PMBOK Guide, 6th edition, pages 18,
37, 75-76, 286-287.
NEW QUESTION # 1121
As a Project Manager you have a professional and social responsibility to encourage the growth of project management at your company or industry. To help with this growth, you could do all of the following except?
Answer: B
NEW QUESTION # 1122
The resource management plan is already done, and the team is located in different countries around the world Team members are in multiple time zones and they use different languages for communication The project manager needs to keep the team organized and avoid misunderstandings and miscommunication that may produce a negative impact to the project What should the project manager do to reduce negative impacts to the project?
Answer: A
Explanation:
The communications management plan is a document that describes how the project information will be planned, managed, monitored, and controlled. It should include the communication requirements, methods, frequency, roles, and responsibilities of the project stakeholders. When the project team is distributed across different countries, regions, time zones, and languages, the communications management plan should be modified to address the challenges and opportunities of working in a global environment. Some of the factors that the project manager should consider are:
* The cultural differences and preferences of the team members and other stakeholders, such as communication styles, norms, values, beliefs, and etiquette. The project manager should respect and appreciate the diversity of the team and avoid stereotypes, biases, and assumptions. The project manager should also use appropriate language, tone, and gestures, and avoid jargon, slang, and idioms that may cause confusion or offense. The project manager should also be aware of the potential for misunderstandings and misinterpretations due to translation errors, accents, or non-verbal cues.
* The technological tools and platforms that will be used to facilitate the communication and collaboration among the team members and other stakeholders, such as email, phone, video conferencing, instant messaging, file sharing, project management software, etc. The project manager should ensure that the selected tools and platforms are accessible, reliable, secure, and compatible for all the participants. The project manager should also establish the rules and guidelines for using the tools and platforms, such as response time, frequency, format, and etiquette. The project manager should also provide training and support for the team members and other stakeholders on how to use the tools and platforms effectively and efficiently.
* The time differences and schedules of the team members and other stakeholders, such as working hours, holidays, weekends, and daylight saving time. The project manager should coordinate and synchronize the communication and collaboration activities among the team members and other stakeholders, taking into account their availability and convenience. The project manager should also balance the need for synchronous and asynchronous communication, and avoid overloading or under-communicating with the team members and other stakeholders. The project manager should also respect the work-life balance and personal boundaries of the team members and other stakeholders, and avoid imposing unrealistic or unreasonable expectations or deadlines.
By modifying the communications management plan to account for regional differences, the project manager can reduce the negative impacts to the project, such as delays, errors, conflicts, misunderstandings, miscommunication, low morale, and low performance. The project manager can also enhance the positive impacts to the project, such as trust, rapport, engagement, alignment, innovation, and quality. References:
* The PMI Guide to Business Analysis Includes The Standard for Business Analysis, Chapter 4: Business Analysis Planning and Monitoring, Section 4.3.3: Plan Communication
* Business Analysis for Practitioners: A Practice Guide, Chapter 4: Planning the Business Analysis Approach, Section 4.5: Communication Plan
* Business Analysis Techniques: 72 Essential Tools For Success, Chapter 6: Business Analysis Planning and Monitoring, Section 6.5: Communication Plan
* Seven Steps to Mastering Business Analysis, Chapter 8: Enterprise Analysis, Section 8.5:
Communication Plan
* Research: How Cultural Differences Can Impact Global Teams, Harvard Business Review, June 9, 2021
NEW QUESTION # 1123
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